WISH-I-AH HEALTHCARE & WELLNESS CENTER CA DEFICIENCY REPORT

	Nursing Home Deficiency Report current as of November 25, 2009
Date	Deficiency	Scope	Level of Harm
07/21/2010	approved construction type or materials.	Isolated	Minimal harm or potential for actual harm
07/21/2010	corridor and hallway doors that block smoke.	Isolated	Minimal harm or potential for actual harm
07/21/2010	smoke barrier doors that can resist smoke for at least 20 minutes.	Isolated	Minimal harm or potential for actual harm
07/21/2010	construction that can resist fire for one hour or an approved fire extinguishing system.	Pattern	Minimal harm or potential for actual harm
07/21/2010	record of quarterly fire drills for each shift under varying conditions.	Isolated	Minimal harm or potential for actual harm
07/21/2010	automatic sprinkler systems that have been maintained in working order.	Isolated	Minimal harm or potential for actual harm
07/21/2010	portable fire extinguishers.	Isolated	Minimal harm or potential for actual harm
07/21/2010	proper medical gas storage and administration areas.	Isolated	Minimal harm or potential for actual harm
07/21/2010	weekly inspections and monthly testing of generators.	Isolated	Minimal harm or potential for actual harm
07/21/2010	properly installed electrical wiring and equipment.	Isolated	Minimal harm or potential for actual harm
07/02/2010	Do a new assessment after any major change in a resident's physical or mental health.	Isolated	Minimal harm or potential for actual harm
07/02/2010	Keep assessments completed in the preceding 15 months in the resident's active record.	Pattern	Potential for minimal harm
07/02/2010	Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.	Isolated	Minimal harm or potential for actual harm
07/02/2010	Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.	Pattern	Minimal harm or potential for actual harm
07/02/2010	Provide rooms that are big enough for each resident.	Pattern	Potential for minimal harm
06/17/2009	approved construction type or materials.	Pattern	Potential for minimal harm
06/17/2009	corridor and hallway doors that block smoke.	Pattern	Minimal harm or potential for actual harm
06/17/2009	walls or barriers that prevent smoke from passing through and would resist fire for at least one hour.	Isolated	Minimal harm or potential for actual harm
06/17/2009	exits that are accessible at all times.	Isolated	Minimal harm or potential for actual harm
06/17/2009	portable fire extinguishers.	Isolated	Minimal harm or potential for actual harm
06/17/2009	proper medical gas storage and administration areas.	Isolated	Minimal harm or potential for actual harm
06/17/2009	properly installed electrical wiring and equipment.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Keep each resident's personal and medical records private and confidential.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Try to resolve each resident's complaints quickly.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Keep each resident free from physical restraints, unless needed for medical treatment.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Provide care in a way that keeps or builds each resident's dignity and self respect.	Pattern	Minimal harm or potential for actual harm
06/09/2009	Provide services to meet the needs and preferences of each resident.	Pattern	Minimal harm or potential for actual harm
06/09/2009	Keep sound levels comfortable.	Pattern	Minimal harm or potential for actual harm
06/09/2009	Do an assessment of the resident every year.	Pattern	Minimal harm or potential for actual harm
06/09/2009	Check and update (if needed) each resident's assessment every 3 months.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Make sure all assessments are accurate, coordinated by an RN, done by the right professional, and are signed by the person completing them.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Give professional services that meet a professional standard of quality.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Keep assessments completed in the preceding 15 months in the resident's active record.	Pattern	Minimal harm or potential for actual harm
06/09/2009	Make sure that the nursing home area is free of dangers that cause accidents.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Make sure that residents are well nourished.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.	Pattern	Minimal harm or potential for actual harm
06/09/2009	Offer other nutritional food to each resident who will not eat the food served.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Store, cook, and give out food in a safe and clean way.	Widespread	Minimal harm or potential for actual harm
06/09/2009	Get rid of garbage properly.	Widespread	Minimal harm or potential for actual harm
06/09/2009	At least once a month, have a licensed pharmacist check the drugs that each resident takes.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Properly mark drugs and other similar products.	Isolated	Minimal harm or potential for actual harm
06/09/2009	Have a program to keep infection from spreading.	Widespread	Minimal harm or potential for actual harm
06/09/2009	Make sure there is a program to prevent/deal with mice, insects, or other pests.	Pattern	Minimal harm or potential for actual harm
07/02/2008	construction that can resist fire for one hour or an approved fire extinguishing system.	Isolated	Minimal harm or potential for actual harm
07/02/2008	automatic sprinkler systems that have been maintained in working order.	Isolated	Minimal harm or potential for actual harm
07/02/2008	proper medical gas storage and administration areas.	Isolated	Minimal harm or potential for actual harm
07/02/2008	properly installed electrical wiring and equipment.	Isolated	Minimal harm or potential for actual harm
06/19/2008	Give professional services that meet a professional standard of quality.	Isolated	Minimal harm or potential for actual harm
06/19/2008	Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.	Pattern	Minimal harm or potential for actual harm
06/19/2008	Make sure that residents are well nourished.	Pattern	Minimal harm or potential for actual harm
06/19/2008	Store, cook, and give out food in a safe and clean way.	Pattern	Minimal harm or potential for actual harm
06/19/2008	Make sure that the nursing home area is safe, easy to use, clean and comfortable.	Isolated	Minimal harm or potential for actual harm

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Where does this data come from?

The data on this website describes nursing home characteristics, quality measures, inspection results, and nursing staff information.

The data come from 2 sources:

1. Centers for Medicare & Medicaid Services (CMS) have an Online Survey, Certification, and Reporting (OSCAR) database - Includes the nursing home characteristics and health deficiencies issued during the three most recent state inspections and recent complaint investigations.

   The survey inspection results are collected by the state survey agencies, who perform onsite visits to nursing homes . The inspections occur at least once during a 15-month period, or any time in between as a result of a complaint received by the state. The inspections ensure that the nursing home residents receive quality care and services in a safe and comfortable environment in accordance with rules established by CMS. Complaints may be reported and inspected during the year (outside of the 9-15 month survey cycle). Inspections about a complaint that result in the citation of a health deficiency are reported to CMS and included in this website. Sometimes the inspection finds a problem that the nursing home identified and corrected before the inspection occurred. The fact and the nature of these prior problems (deficiencies) may be included in this website.

   The information on the nursing homes' characteristics derived from OSCAR are prepared by each nursing home at the beginning of the regular State inspection. This information is reported by the nursing homes themselves. It is reviewed by nursing home inspectors, but not formally audited to ensure data accuracy. In addition, this information changes frequently as residents are discharged and admitted, or resident conditions change.

2. National database known as the Minimum Data Set (MDS) Repository

   The data for the quality measures come from the MDS Repository. The MDS is collected on regular intervals for every resident in a Medicare or Medicaid certified nursing home. Information is collected on the resident's health, physical functioning, mental status, and general well-being. These data are used by the nursing home to access the needs and develop a plan of care unique to each resident.

   Regulations require that a MDS assessment be performed at admission, quarterly, annually, and whenever the resident experiences a significant change in status. For residents in a Medicare Part A stay, the MDS is also used to determine the Medicare reimbursement rate. These assessments are performed on the 5th, 14th, 30th, 60th and 90th day of admission.

   All of this data is reported by the nursing homes themselves. It is reviewed by nursing home inspectors, but not formally audited to ensure that it is accurate. Every attempt is made to assure the accuracy and timeliness of this information. However, this information changes frequently as residents are discharged and admitted, or resident conditions change. We advise interpreting this information cautiously and supplementing it with information from the Ombudsman's office, the State Survey Agency, or other sources.

   Some MDS items used to calculate the quality measures consider the resident's condition during previous days prior to the assessment date. The following table provides these "observation" or "look back" time frames.

Signs of Nursing Home Abuse:

• Unexplained injuries or bruises
• Over or under medication
• Visible cuts, bruises, or welts
• Rapid weight loss or weight gain
• Dehydration, malnutrition, and bedsores
• Unsanitary living conditions
• Infections
• Broken bones
• Sudden death