MANORCARE HEALTH SERVICES - WOODBRIDGE VALLEY MD DEFICIENCY REPORT

	Nursing Home Deficiency Report current as of November 25, 2009
Date	Deficiency	Scope	Level of Harm
10/29/2009	fire-resistant room wall surfaces.	Pattern	Potential for minimal harm
10/29/2009	corridor and hallway doors that block smoke.	Widespread	Potential for minimal harm
10/29/2009	corridors or aisles that are unobstructed and are at least 8 feet in width.	Pattern	Potential for minimal harm
10/29/2009	an approved installation, maintenance and testing program for fire alarm systems.	Widespread	Potential for minimal harm
10/29/2009	automatic sprinkler systems that have been maintained in working order.	Widespread	Potential for minimal harm
10/16/2009	Provide services to meet the needs and preferences of each resident.	Isolated	Minimal harm or potential for actual harm
10/16/2009	Make a complete assessment that covers all questions for areas that are listed in official regulations.	Isolated	Minimal harm or potential for actual harm
10/16/2009	Give professional services that meet a professional standard of quality.	Isolated	Minimal harm or potential for actual harm
10/16/2009	Make sure that each resident's nutritional needs were met.	Isolated	Minimal harm or potential for actual harm
10/16/2009	Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.	Pattern	Minimal harm or potential for actual harm
10/16/2009	Make sure that residents are safe from serious medication errors.	Isolated	Minimal harm or potential for actual harm
10/16/2009	Store, cook, and give out food in a safe and clean way.	Pattern	Minimal harm or potential for actual harm
10/16/2009	Properly mark drugs and other similar products.	Isolated	Minimal harm or potential for actual harm
10/16/2009	Have a program to keep infection from spreading.	Pattern	Minimal harm or potential for actual harm
10/16/2009	Make sure that the nursing home area is safe, easy to use, clean and comfortable.	Isolated	Minimal harm or potential for actual harm
10/16/2009	Keep accurate and appropriate medical records.	Isolated	Minimal harm or potential for actual harm
02/04/2009	corridor and hallway doors that block smoke.	Pattern	Potential for minimal harm
02/04/2009	fire safety features required by current fire safety codes.	Pattern	Potential for minimal harm
12/05/2008	Let the resident refuse treatment or refuse to take part in an experiment.	Isolated	Minimal harm or potential for actual harm
12/05/2008	1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	Isolated	Minimal harm or potential for actual harm
12/05/2008	Provide social services for related medical problems to help each resident achieve the highest possible quality of life.	Isolated	Minimal harm or potential for actual harm
12/05/2008	Develop a complete care plan that meets all of a resident's needs, with timetables and actions that can be measured.	Isolated	Minimal harm or potential for actual harm
12/05/2008	Give each resident care and services to get or keep the highest quality of life possible.	Pattern	Minimal harm or potential for actual harm
12/05/2008	Make sure that the nursing home area is free of dangers that cause accidents.	Pattern	Minimal harm or potential for actual harm
12/05/2008	Make sure that each resident's nutritional needs were met.	Isolated	Minimal harm or potential for actual harm
12/05/2008	Make sure that residents are well nourished.	Isolated	Minimal harm or potential for actual harm
12/05/2008	Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.	Isolated	Minimal harm or potential for actual harm
12/05/2008	Store, cook, and give out food in a safe and clean way.	Isolated	Minimal harm or potential for actual harm
12/05/2008	Make sure that a doctor approves a resident's admission in writing and that each resident has a doctor.	Isolated	Minimal harm or potential for actual harm
12/05/2008	Follow all laws and professional standards.	Isolated	Minimal harm or potential for actual harm
11/29/2007	Let the resident refuse treatment or refuse to take part in an experiment.	Pattern	Minimal harm or potential for actual harm
11/29/2007	Immediately tell the resident, doctor, and a family member if: the resident is injured, there is a major change in resident's physical/mental health, there is a need to alter treatment significantly, or the resident must be transferred or discharged.	Pattern	Minimal harm or potential for actual harm
11/29/2007	1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	Isolated	Minimal harm or potential for actual harm
11/29/2007	Provide services to meet the needs and preferences of each resident.	Isolated	Minimal harm or potential for actual harm
11/29/2007	Provide social services for related medical problems to help each resident achieve the highest possible quality of life.	Pattern	Minimal harm or potential for actual harm
11/29/2007	Provide needed housekeeping and maintenance.	Widespread	Potential for minimal harm
11/29/2007	Give each resident care and services to get or keep the highest quality of life possible.	Pattern	Minimal harm or potential for actual harm
11/29/2007	Make sure that each resident's nutritional needs were met.	Isolated	Minimal harm or potential for actual harm
11/29/2007	Make sure that residents are safe from serious medication errors.	Pattern	Minimal harm or potential for actual harm
11/29/2007	Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.	Isolated	Minimal harm or potential for actual harm
11/29/2007	Provide food in a way that meets a resident's needs.	Pattern	Minimal harm or potential for actual harm
11/29/2007	Make sure that the attending doctor orders special diets.	Isolated	Minimal harm or potential for actual harm
11/29/2007	Store, cook, and give out food in a safe and clean way.	Isolated	Minimal harm or potential for actual harm
11/29/2007	Make sure that a doctor approves a resident's admission in writing and that each resident has a doctor.	Isolated	Minimal harm or potential for actual harm
11/29/2007	Have a program to keep infection from spreading.	Isolated	Minimal harm or potential for actual harm
11/29/2007	Keep all essential equipment working safely.	Pattern	Potential for minimal harm
11/29/2007	Make sure that a working call system is available in each resident's room or bathroom and bathing area.	Widespread	Potential for minimal harm
11/29/2007	Have enough outside airflow.	Pattern	Potential for minimal harm
11/29/2007	Follow all laws and professional standards.	Widespread	Potential for minimal harm
11/29/2007	Give or get lab tests to meet the needs of residents.	Isolated	Minimal harm or potential for actual harm
11/29/2007	Keep accurate and appropriate medical records.	Pattern	Minimal harm or potential for actual harm
11/29/2007	Set up or keep a group of people to review and ensure quality.	Isolated	Minimal harm or potential for actual harm
11/26/2007	portable fire extinguishers.	Pattern	Potential for minimal harm
11/26/2007	posted "No-smoking" signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed.	Pattern	Potential for minimal harm
11/26/2007	properly protected cooking facilities.	Pattern	Potential for minimal harm
11/26/2007	restrictions on the use of portable space heaters.	Widespread	Potential for minimal harm
11/26/2007	proper medical gas storage and administration areas.	Pattern	Minimal harm or potential for actual harm
11/26/2007	fire safety features required by current fire safety codes.	Pattern	Minimal harm or potential for actual harm
11/26/2007	proper fire barriers, ventilation and signs for the transport of oxygen.	Pattern	Minimal harm or potential for actual harm

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Where does this data come from?

The data on this website describes nursing home characteristics, quality measures, inspection results, and nursing staff information.

The data come from 2 sources:

1. Centers for Medicare & Medicaid Services (CMS) have an Online Survey, Certification, and Reporting (OSCAR) database - Includes the nursing home characteristics and health deficiencies issued during the three most recent state inspections and recent complaint investigations.

   The survey inspection results are collected by the state survey agencies, who perform onsite visits to nursing homes . The inspections occur at least once during a 15-month period, or any time in between as a result of a complaint received by the state. The inspections ensure that the nursing home residents receive quality care and services in a safe and comfortable environment in accordance with rules established by CMS. Complaints may be reported and inspected during the year (outside of the 9-15 month survey cycle). Inspections about a complaint that result in the citation of a health deficiency are reported to CMS and included in this website. Sometimes the inspection finds a problem that the nursing home identified and corrected before the inspection occurred. The fact and the nature of these prior problems (deficiencies) may be included in this website.

   The information on the nursing homes' characteristics derived from OSCAR are prepared by each nursing home at the beginning of the regular State inspection. This information is reported by the nursing homes themselves. It is reviewed by nursing home inspectors, but not formally audited to ensure data accuracy. In addition, this information changes frequently as residents are discharged and admitted, or resident conditions change.

2. National database known as the Minimum Data Set (MDS) Repository

   The data for the quality measures come from the MDS Repository. The MDS is collected on regular intervals for every resident in a Medicare or Medicaid certified nursing home. Information is collected on the resident's health, physical functioning, mental status, and general well-being. These data are used by the nursing home to access the needs and develop a plan of care unique to each resident.

   Regulations require that a MDS assessment be performed at admission, quarterly, annually, and whenever the resident experiences a significant change in status. For residents in a Medicare Part A stay, the MDS is also used to determine the Medicare reimbursement rate. These assessments are performed on the 5th, 14th, 30th, 60th and 90th day of admission.

   All of this data is reported by the nursing homes themselves. It is reviewed by nursing home inspectors, but not formally audited to ensure that it is accurate. Every attempt is made to assure the accuracy and timeliness of this information. However, this information changes frequently as residents are discharged and admitted, or resident conditions change. We advise interpreting this information cautiously and supplementing it with information from the Ombudsman's office, the State Survey Agency, or other sources.

   Some MDS items used to calculate the quality measures consider the resident's condition during previous days prior to the assessment date. The following table provides these "observation" or "look back" time frames.

Signs of Nursing Home Abuse:

• Unexplained injuries or bruises
• Over or under medication
• Visible cuts, bruises, or welts
• Rapid weight loss or weight gain
• Dehydration, malnutrition, and bedsores
• Unsanitary living conditions
• Infections
• Broken bones
• Sudden death