FLORENCE HOME NE DEFICIENCY REPORT

	Nursing Home Deficiency Report current as of November 25, 2009
Date	Deficiency	Scope	Level of Harm
10/29/2009	Tell each resident who can get Medicaid benefits about 1) which items and services Medicaid covers and which the resident must pay for; or 2) how to apply for Medicaid, along with the names and addresses of State groups that can help.	Widespread	Potential for minimal harm
10/29/2009	Provide needed housekeeping and maintenance.	Pattern	Minimal harm or potential for actual harm
10/29/2009	Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.	Isolated	Minimal harm or potential for actual harm
10/29/2009	Have a program to keep infection from spreading.	Pattern	Minimal harm or potential for actual harm
10/28/2009	fire-resistant room wall surfaces.	Widespread	Minimal harm or potential for actual harm
10/28/2009	construction that can resist fire for one hour or an approved fire extinguishing system.	Widespread	Minimal harm or potential for actual harm
10/28/2009	exits that are accessible at all times.	Widespread	Minimal harm or potential for actual harm
10/28/2009	an approved automatic sprinkler system connected to the fire alarm system.	Widespread	Minimal harm or potential for actual harm
10/28/2009	automatic sprinkler systems that have been maintained in working order.	Widespread	Minimal harm or potential for actual harm
10/28/2009	posted "No-smoking" signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed.	Widespread	Minimal harm or potential for actual harm
10/28/2009	properly protected cooking facilities.	Widespread	Minimal harm or potential for actual harm
10/28/2009	restrictions on the use of portable space heaters.	Pattern	Minimal harm or potential for actual harm
10/28/2009	proper medical gas storage and administration areas.	Widespread	Minimal harm or potential for actual harm
10/28/2009	no-smoking signs where oxygen is used.	Widespread	Minimal harm or potential for actual harm
10/28/2009	weekly inspections and monthly testing of generators.	Pattern	Minimal harm or potential for actual harm
10/28/2009	properly installed electrical wiring and equipment.	Widespread	Minimal harm or potential for actual harm
10/22/2008	Provide social services for related medical problems to help each resident achieve the highest possible quality of life.	Isolated	Minimal harm or potential for actual harm
10/22/2008	Provide needed housekeeping and maintenance.	Pattern	Minimal harm or potential for actual harm
10/22/2008	1) Make sure that residents who take drugs are not given too many doses or for too long; 2) make sure that the use of drugs is carefully watched; or 3) stop or change drugs that cause unwanted effects.	Isolated	Minimal harm or potential for actual harm
10/22/2008	Make sure that residents are safe from serious medication errors.	Isolated	Minimal harm or potential for actual harm
10/22/2008	Make sure that residents are well nourished.	Pattern	Minimal harm or potential for actual harm
10/22/2008	Store, cook, and give out food in a safe and clean way.	Pattern	Minimal harm or potential for actual harm
10/22/2008	Get services outside the nursing home that meet professional standards.	Isolated	Minimal harm or potential for actual harm
10/22/2008	a two-hour-resistant firewall in common walls.	Widespread	Minimal harm or potential for actual harm
10/22/2008	construction that can resist fire for one hour or an approved fire extinguishing system.	Pattern	Minimal harm or potential for actual harm
10/22/2008	properly protected cooking facilities.	Widespread	Minimal harm or potential for actual harm
10/22/2008	properly installed electrical wiring and equipment.	Widespread	Minimal harm or potential for actual harm
10/18/2007	1) Hire only people who have no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.	Isolated	Minimal harm or potential for actual harm
10/18/2007	Provide social services for related medical problems to help each resident achieve the highest possible quality of life.	Isolated	Minimal harm or potential for actual harm
10/18/2007	Provide needed housekeeping and maintenance.	Pattern	Minimal harm or potential for actual harm
10/18/2007	Give professional services that meet a professional standard of quality.	Isolated	Minimal harm or potential for actual harm
10/18/2007	Give each resident care and services to get or keep the highest quality of life possible.	Isolated	Minimal harm or potential for actual harm
10/18/2007	Make sure that residents who cannot care for themselves receive help with eating/drinking, grooming and hygiene.	Isolated	Minimal harm or potential for actual harm
10/18/2007	Give residents proper treatment to prevent new bed (pressure) sores or heal existing bed sores.	Isolated	Minimal harm or potential for actual harm
10/18/2007	Make sure that each resident who enters the nursing home without a catheter is not given a catheter, unless it is necessary.	Isolated	Minimal harm or potential for actual harm
10/18/2007	Make sure that the nursing home area is free of dangers that cause accidents.	Isolated	Minimal harm or potential for actual harm
10/18/2007	Properly care for residents needing special services, including: injections, colostomy, ureostomy, ileostomy, tracheostomy care, tracheal suctioning, respiratory care, foot care, and prostheses.	Isolated	Minimal harm or potential for actual harm
10/18/2007	Keep the rate of medication errors (wrong drug, wrong dose, wrong time) to less than 5%.	Isolated	Minimal harm or potential for actual harm
10/18/2007	Make sure that residents are safe from serious medication errors.	Isolated	Minimal harm or potential for actual harm
10/18/2007	Develop/implement required procedures for the administration of immunizations.	Pattern	Minimal harm or potential for actual harm
10/18/2007	Prepare food that is nutritional, appetizing, tasty, attractive, well-cooked, and at the right temperature.	Pattern	Minimal harm or potential for actual harm
10/18/2007	Get rid of garbage properly.	Pattern	Minimal harm or potential for actual harm
10/18/2007	Have a program to keep infection from spreading.	Pattern	Minimal harm or potential for actual harm
10/18/2007	Make sure that the nursing home area is safe, easy to use, clean and comfortable.	Isolated	Minimal harm or potential for actual harm
10/15/2007	construction that can resist fire for one hour or an approved fire extinguishing system.	Pattern	Minimal harm or potential for actual harm
10/15/2007	protected exits that allow the resident to escape the building.	Widespread	Minimal harm or potential for actual harm
10/15/2007	exits that are accessible at all times.	Widespread	Minimal harm or potential for actual harm
10/15/2007	record of quarterly fire drills for each shift under varying conditions.	Widespread	Minimal harm or potential for actual harm
10/15/2007	automatic sprinkler systems that have been maintained in working order.	Pattern	Minimal harm or potential for actual harm
10/15/2007	portable fire extinguishers.	Widespread	Minimal harm or potential for actual harm
10/15/2007	posted "No-smoking" signs in areas where smoking is not permitted or did not provide ashtrays where smoking was allowed.	Pattern	Minimal harm or potential for actual harm
10/15/2007	properly protected cooking facilities.	Widespread	Minimal harm or potential for actual harm
10/15/2007	restrictions on the use of highly flammable materials.	Pattern	Minimal harm or potential for actual harm
10/15/2007	proper medical gas storage and administration areas.	Widespread	Minimal harm or potential for actual harm
10/15/2007	weekly inspections and monthly testing of generators.	Widespread	Minimal harm or potential for actual harm
10/15/2007	properly installed electrical wiring and equipment.	Widespread	Minimal harm or potential for actual harm
10/15/2007	properly installed hallway dispensers for alcohol-based hand rub.	Pattern	Minimal harm or potential for actual harm

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Where does this data come from?

The data on this website describes nursing home characteristics, quality measures, inspection results, and nursing staff information.

The data come from 2 sources:

1. Centers for Medicare & Medicaid Services (CMS) have an Online Survey, Certification, and Reporting (OSCAR) database - Includes the nursing home characteristics and health deficiencies issued during the three most recent state inspections and recent complaint investigations.

   The survey inspection results are collected by the state survey agencies, who perform onsite visits to nursing homes . The inspections occur at least once during a 15-month period, or any time in between as a result of a complaint received by the state. The inspections ensure that the nursing home residents receive quality care and services in a safe and comfortable environment in accordance with rules established by CMS. Complaints may be reported and inspected during the year (outside of the 9-15 month survey cycle). Inspections about a complaint that result in the citation of a health deficiency are reported to CMS and included in this website. Sometimes the inspection finds a problem that the nursing home identified and corrected before the inspection occurred. The fact and the nature of these prior problems (deficiencies) may be included in this website.

   The information on the nursing homes' characteristics derived from OSCAR are prepared by each nursing home at the beginning of the regular State inspection. This information is reported by the nursing homes themselves. It is reviewed by nursing home inspectors, but not formally audited to ensure data accuracy. In addition, this information changes frequently as residents are discharged and admitted, or resident conditions change.

2. National database known as the Minimum Data Set (MDS) Repository

   The data for the quality measures come from the MDS Repository. The MDS is collected on regular intervals for every resident in a Medicare or Medicaid certified nursing home. Information is collected on the resident's health, physical functioning, mental status, and general well-being. These data are used by the nursing home to access the needs and develop a plan of care unique to each resident.

   Regulations require that a MDS assessment be performed at admission, quarterly, annually, and whenever the resident experiences a significant change in status. For residents in a Medicare Part A stay, the MDS is also used to determine the Medicare reimbursement rate. These assessments are performed on the 5th, 14th, 30th, 60th and 90th day of admission.

   All of this data is reported by the nursing homes themselves. It is reviewed by nursing home inspectors, but not formally audited to ensure that it is accurate. Every attempt is made to assure the accuracy and timeliness of this information. However, this information changes frequently as residents are discharged and admitted, or resident conditions change. We advise interpreting this information cautiously and supplementing it with information from the Ombudsman's office, the State Survey Agency, or other sources.

   Some MDS items used to calculate the quality measures consider the resident's condition during previous days prior to the assessment date. The following table provides these "observation" or "look back" time frames.

Signs of Nursing Home Abuse:

• Unexplained injuries or bruises
• Over or under medication
• Visible cuts, bruises, or welts
• Rapid weight loss or weight gain
• Dehydration, malnutrition, and bedsores
• Unsanitary living conditions
• Infections
• Broken bones
• Sudden death